Privacy Policy

This Privacy Statement explains our privacy practices for our customers who use our Website, wiseeyesapp.com. In this Privacy Statement, the terms “Qbells, LLC”, “we” and “our” refer to Qbells, LLC, unless otherwise indicated.

Qbells, LLC Commitment to Privacy

At Qbells, LLC, we are committed to protecting the privacy of our customers. For that reason we have taken, and will continue to take, measures that protect the privacy of personal information held by us.This Privacy Statement provides you with details regarding: (1) why we collect personal information; (2) what we do with that information; (3) the steps we take to ensure that access to that information is secure. Since we regularly review our policies and practices, your comments are always welcome. We reserve the right to change this Privacy Statement at any time; We will alert you that changes have been made by indicating at the top of the Privacy Statement the date that it was last updated. This Privacy Statement was last updated on January 19th, 2025. We encourage you to review our Privacy Statement to make sure that you understand how information that you provide will be used.

What is personal information? 

Personal information means information that would allow a specific individual to be identified or information that can be directly associated with an individual. For example, this includes your name, postal or email address, telephone number, and demographic information. Personal information does not include aggregate information (data about a group or category of products, services, or customers, from which individual customer identities have been removed). For example, information about how you use a service may be collected and combined with information about how others use the same service, but no personal information will be included in the resulting data. Likewise, information about the products or app upgrades you purchase may be collected and combined with information about the products or app upgrades purchased by others. Aggregate information about product or purchases or app upgrades helps us understand trends and customer needs.

When we collect personal information

We only collect such personal information as is strictly necessary for the purposes outlined in Section 4. We collect personal information: (1) when you become a customer; (2) when you contact us; (3) when you use our website; and (4) when you participate in any of our programs. We may automatically collect some information when you visit our Website, such as your computer’s network address, the site from which you linked to us, and the time and date of your visit. This information is not linked by us to personal information, but rather is only used to compile aggregate information. This information may be collected through the use of cookies.

How we use personal information

As part of our business operations, we hold and use certain personal information pertaining to you in order to process your requests, if you ask us to, to tell you about opportunities we think will be of interest to you, such as our promotional programs and to understand your needs so that we can serve you better. Specifically, we may use personal information for the following purposes:

When we share personal information

From time to time we engage unaffiliated third parties to perform certain services. The companies that are provided with the personal information are obligated to keep the information confidential and secure and are prohibited from using it for unauthorized purposes. Third party suppliers can only use the personal information that we share with them provided that they have your consent, to notify you of their offerings, and to evaluate new and existing products, offerings, or services. We are not responsible for any additional information you provide directly to these third parties, and we encourage you to become familiar with their privacy and security practices and policies before disclosing information to them. There may be instances when we provide information relating to our customers to various suppliers so they can conduct market studies and other promotional activities. We will also disclose personal information when the information is collected online at wiseeyesapp.com, or if a law, regulation, search warrant, subpoena, or court order legally authorizes us or requires us to do so or to protect the rights, property, or personal safety of Qbells, LLC, its customers, employees, or other members of the public. We do not sell, rent, share or disclose the personal information to others for a fee without your consent, except for (1) notifying you of safety issues; (2) monitoring your satisfaction with our programs, including the services offered by our sales and customer service team and contacting you regarding the status of such programs and services as described in our “On-line privacy practices” below; and (3) providing you with promotions, offerings, or marketing information on additional products, goods, and services we offer.

How long do we hold personal information?

Personal information is retained only for so long as is necessary for the purposes set out above. When no longer required, we will destroy, erase or de-personalize the personal information. Legal requirements may necessitate our retaining some or all of the personal information we hold for a period of time that is longer than we might otherwise hold it.

Accuracy

To ensure that the personal information you provided is accurate, complete and up-to-date, we urge you to provide us with updates regarding such information and to inform us of any errors affecting the personal information we hold. You may update, review or correct your wiseeyesapp.com on-line account information at any time.

Security measures

We will continue to keep in place security measures in an effort to protect personal information held by us from unauthorized use, access, disclosure, distribution, loss or alteration. We employ physical, administrative, contractual and technological safeguards to appropriately protect personal information. Access to personal information will be restricted to our authorized personnel who require the information in order to perform their duties properly. In addition, access will be limited to only that information that is strictly necessary for the performance of those duties. We periodically update our policies regarding information security measures in an effort to protect the personal information held by us in the most effective manner possible.

Accessing personal information

Our customers are entitled to access the personal information held by us concerning them. In recognition of the importance we attach to each customer’s personal information, you can only access personal information we hold about you. You can access the personal information you provided to us by showing documentation to confirm your identity and completing a written request for such information on a form we provide. We will generally respond to your request for information within thirty (30) days, unless, for reasons beyond our control, a longer response time is necessary, in which case you will be advised accordingly. While our response will generally be provided at no cost, you will be informed in advance of any charges that apply in connection with the information request. Charges may relate to the transcription, reproduction or transmission of personal information held by us. In very limited circumstances, we may not be able to supply personal information for reasons of a legal nature, including privileged communications between professional and client or a pending judicial proceeding. In each case, we will provide written reasons outlining why your request for access has not been granted by us.

On-line privacy practices

Collection: We collect personal information on-line when you visit our Website as described above. In addition, we may collect cookie and web beacon information when you browse the website. Cookies are small files that are stored on your computer, and web beacons are electronic images that allow us to count visitors visiting certain Web pages and to access cookies. At wiseeyesapp.com, we may use cookies and beacons to help optimize your browsing experience. For example, we use cookies to customize our home page for you and to better display pages according to your browser type. While cookies are optional for browsing wiseeyesapp.com, they are required for registering or logging on. If you wish to set up an account on wiseeyesapp.com, you will need to accept wiseeyesapp.com cookies. 

Use: We use personal information collected on-line as described above. In addition, we use personal information: (1) to facilitate and monitor certain features of our website that you choose to interact with, such as on-line forums and chat rooms if available; (2) to respond to your questions and concerns and to understand your needs and preferences; (3) to conduct surveys and other research; and (4) to provide you with customized website content and advertising.

Protection: Personal information we collect on our website is stored electronically, and may be combined with other off-line information. Personal information entered on our website is encrypted using a security protocol called SSL (Secure Sockets Layer). SSL encrypts information entered on our site before it is sent over the Internet.

Children: We encourage parents to take an active interest in their children’s use of the Internet. We do not intend to collect information from children who are under 18 years of age. If you are under 18, please do not provide information on our website, and ask your parent or guardian to do so for you.

On-line links to other websites: Through links provided on our website, you can link to other websites of third parties. Any personal information you provide on the linked pages is provided directly to that third party and is subject to that third party’s privacy policy. Except as described above, we are not responsible for the content or privacy and security practices and policies of websites to which we provide links. Links from our site to third parties or to other sites are provided for your convenience. We encourage you to learn about their privacy and security practices and policies before providing them with personal information.

Complaint process: If you are not completely satisfied with or wish to submit comments concerning this Privacy Statement or its application by us, we invite you to convey your concerns or suggestions to us. We will reply as quickly as possible and inform you of the steps, if any, that have been or will be taken in order to address the concern or implement the suggestion.